Q: What is the website domain I have in my account and why do I have that?
Your LSS Notary Marketing Subscription includes a custom domain added to your account and setup for you by our tech team. This domain will be your first name, last name, notary.com For example, Jane Doe would be janedoenotary.com
This is done to help make the website setup process as easy as possible and have your site be easy to find. We strongly encourage using the domain we've setup for you to keep things simple and easy.
Q: I have a domain I already own/bought from another platform, can I use that domain instead of the default domain on my account?
Yes, you'll need to configure the domain DNS records in order to point the domain to the LSS notary marketing software to use it on your website template. Please reference the help articles here on how to do so: https://help.loansigningsystem.com/en/articles/295-how-to-connect-a-godaddy-domain-to-your-website
Q: I want to purchase a new domain instead of the one I have on my account, how can I purchase a new one inside the LSS Notary Marketing Software?
If you want to purchase a brand new domain, we suggest purchasing it within the LSS Notary Marketing Software to make the setup as easy as possible for a full walkthrough on how to purchase and setup a new domain inside the software, please checkout the help article here: https://help.loansigningsystem.com/en/articles/366-complete-guide-to-purchasing-and-setting-up-a-new-domain-plus-google-workspace-email
Q: Why is my main domain not going to my website? Why is my domain URL showing a 404 error page?
The most common issue here is that the default domain homepage and 404 page have not been setup correctly and need to be configured. This process only takes a few minutes and will connect your root domain to the website you've setup. To learn how to configure these settings, please reference the help article here:
